When needed pull deliveryorders and safely load them into delivery vehicles. Deliver parts to customers, collect money andreturn to the dealership.
Take and fill orders forservice technicians promptly and efficiently, helping service technicians asneeded to determine which parts and accessories are required for each job.
Communicate with the servicetechnicians to verify that your department is meeting their parts andaccessories requirements.
Make suggestions whenappropriate regarding specific parts and accessories that may be needed foreach job.
Provide information regardingthe associated cost of parts required on repair orders.
Keep inventory control systemand parts catalog up to date.
Inform service personnel whenback ordered or special order parts are received.
Be polite and friendly, greetcustomers promptly and deliver exceptional customer service.
Work with the Parts Manager andaid in reaching set goals for profitability and sales of parts and accessories.
Work with multiple customers atonce if needed while still providing individual customer satisfaction.
Keep customer mailing lists upto date.
Conduct telephone transactionscourteously and promptly. Inform customers and dealership staff whenappropriate regarding any new merchandise, specials and sales.
Be precise in all cash registertransactions, taking accurate credit card and cash payments for purchases.
In accepting delivery of andprocessing merchandise from distributors, verify merchandise according topurchase invoice and record merchandise into inventory. Prepare the product forpresentation on the showroom floor.
Make sure that the merchandisedisplays are dusted, clean, fully stocked, and appealing to customers.
Become proficient and familiarwith computer systems necessary for parts and accessories management.
periodically carry out physicalinventory of merchandise as directed by supervisor.
Move large parts, file boxesand other items as needed when instructed by a supervisor.